How Transcription services help in the hospital industry

Photo of author

By John Wick

The medical industry is one of the biggest ones in every part of the world. Hospitals are a basic necessity for every human community, and thus the number of hospitals in Australia is increasing rapidly. In every hospital, the number of patients is constantly growing. Hospitals in Australia are required to keep the patient details for improving the health care system. But it is not always possible for hospitals to keep up with this guideline due to the lack of staff. This is where transcription services like co sourcing make sense.

What is a transcription service?

In Every hospital, it is necessary to create several documents, including patient files. But in busy hospitals, it is not always possible to keep records written. The data collecting will be significant, and losing it can become a problem. Many hospitals will have a dedicated staff for transcription. Due to many circumstances, the data can accumulate and overflow. A transcription service provider helps hospitals from getting into these problems. These service providers will help with developing written data of patients and other information. The hospitals can collect data from the patients in the recorded format. This method of data collection is easy and takes no time at all. The digital data can be sent to the service providers through the internet. With the help of transcription writers, the service provider will provide the written data to the hospitals. It reduces the workload of the hospital workers. Also, the hospital will be free from the overflow of pending transcriptions.

How it works

The transcription service is one of the widely used services by hospitals around the world. It takes place as per the following steps,

  • Data collection: This stage occurs at hospitals, and it requires some tools. The doctors or designated staff can collect the data with the help of any devices with audio recording capabilities. The device can be mobile phones, audio recorders and similar items.
  • Data transfer: Due to the advancements in technology, this part of the transcription service has become quick. The use of digital devices for data collection helps in the easy transfer of it by email. The hospitals can also transfer the data to the transcription service provider in mass storage devices for convenience.
  • Transcription: The professional typists of the transcription provider will listen to the audio data and then type it. Professional transcription writers are well organized and can write a lot of data within a limited period. Several of such workers easily accomplish the transcription within a short period.
  • Verifying: Due to the significance of the data, after completing the transcription, a designated person from the hospital needs to verify it. The data is sent to the concerned person as soft copies.
  • Delivery: The verified data is sent to the hospital through electronic or physical means as per request.


There are several definite advantages to employing a transcription service provider. Some of which are,

  • Time reduction: Using modern data collection methods like mobiles and digital devices reduced the time taken for this purpose.
  • Different types of services: The transcription service agencies not only take complete outsourcing but they also ready to co-source. Co sourcing is a method by which the hospitals can keep their in-house transcription writers and employ the help of service providers when needed. This feature helps hospitals at the time of overflow and emergencies.
  • Clear backlogs: Backlogs of data is hard to get rid of. With the help of experienced transcription writers from service providers, these backlogs can be cleared.
  • Multiple areas of scope: These transcription services can be used in a wide variety of hospital needs.